Returns & Exchanges
At SkinKraft, we want you to be completely satisfied with your customized skincare journey, which is why we offer a 30-day satisfaction guarantee on all products. If your personalized regimen isn't the perfect fit for your skin, we provide easy returns and full refunds to ensure your peace of mind.
Initiate Your Request
Log in to your SkinKraft account and navigate to the 'My Orders' section to select the items you wish to return within 30 days of delivery.
Pack the Products
Place the items in their original packaging, ensuring the bottles are securely sealed to prevent leakage during transit.
Schedule a Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 2-3 business days to collect the return package at no extra cost.
Receive Your Refund
After our quality team inspects the returned items, your refund will be processed to your original payment method within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing